Sales Policy for Lyriss

Effective Date: January 10, 2025

At Lyriss, we are committed to providing our customers with the best online shopping experience. This Sales Policy outlines the terms and conditions for purchasing products from our website. By making a purchase on our site, you agree to the terms and conditions set forth in this policy.

1. Product Availability

All products listed on our website are subject to availability. We reserve the right to modify, discontinue, or limit the quantity of any product or service offered at any time without prior notice. If an item is out of stock, we will notify you promptly and offer the option to backorder the product, if available, or issue a full refund.

2. Pricing

  • Pricing Accuracy: We strive to provide accurate pricing on all products listed on our website. However, we reserve the right to correct any errors in pricing that may occur. If the price of a product is incorrect, we will contact you before processing your order to either obtain your confirmation of the corrected price or cancel the order and issue a full refund.

  • Sales Taxes: Sales tax will be applied to all orders in accordance with state and local tax laws. The applicable sales tax will be calculated at checkout based on your shipping address.

  • Discounts & Promotions: From time to time, we may offer special promotions, discounts, or coupon codes. These discounts are typically subject to specific terms and conditions, such as expiration dates or minimum purchase amounts. Discounts cannot be combined unless otherwise stated.

3. Payment Methods

We accept the following forms of payment:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods may be available depending on the country or region.

By submitting an order, you authorize us to charge the payment method you provide for the total amount of your order, including taxes, shipping fees, and any other applicable charges.

4. Order Confirmation

Once your order is placed, you will receive an email confirmation with the details of your purchase, including the items ordered, pricing, and estimated shipping times. Please review your order carefully and notify us of any discrepancies immediately.

If you do not receive an order confirmation email, please check your spam or junk folder. If you still do not find the email, please contact us at info@lyriss.site to confirm the status of your order.

5. Shipping & Delivery

  • Shipping Methods: We offer a variety of shipping options depending on your location. Shipping costs are calculated at checkout based on the shipping method chosen and your delivery address.

  • Shipping Times: Delivery times vary depending on the shipping method selected and the destination. We strive to ship all orders as quickly as possible, but shipping times may be affected by factors such as product availability, weather, and postal service delays.

  • Order Tracking: Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your delivery.

  • International Shipping: We offer international shipping to select countries. Please note that customs fees, taxes, and duties may apply and are the responsibility of the customer.

6. Returns & Refunds

For information about returns and refunds, please refer to our Refund and Returns Policy.

7. Cancellations

Orders can be canceled within 24 hours of placing the order. To request a cancellation, please contact our customer service team immediately at info@lyriss.site. After 24 hours, we may not be able to cancel the order, as it may have already been processed and shipped.

8. Product Warranty

All products sold on Lyriss come with a warranty, unless otherwise stated. If your product is defective or damaged upon arrival, please contact us within 7 days of receiving the item to arrange for an exchange or return.

9. Limitation of Liability

We are not liable for any damages, losses, or expenses that may occur during shipping or as a result of using our products. Our liability is limited to the cost of the product purchased, and we will not be responsible for any indirect, special, or consequential damages.

10. Changes to This Sales Policy

We may update this Sales Policy from time to time. Any changes will be posted on this page, with the updated date clearly indicated. We encourage you to review this policy regularly to stay informed about our sales terms and conditions.

11. Contact Us

If you have any questions or concerns about our Sales Policy, please reach out to us:

Lyriss
Email: info@lyriss.site
Phone: (701) 349-2047
Website: lyriss.site